So last week our full-sized stacking washer/dryer almost caught on fire! An underwire had somehow gotten into the dryer and then made its way the holes in the back of the drum....through them.....and then to the element. It shorted out, over-heated, and then, THANK GOD!, kicked the circuit breaker!
I heard a "BOOM!" as the circuit breaker kicked off and then ran out there to see what was up. I opened the dryer to pull out the sheets that were in there and they were so hot that I had to throw them down onto the dirty garage floor. Even having them in my hands for that short time burned my hands!
Of course, the next thing I did was call Jim! I didn't even think to call the home warranty people! DUH!
This was on Monday. I knew that the service man that they contracted to only came up to Killeen on Thursdays, so I gave him a call and gave him all the details and the model number.
Thursday comes around and he took it apart and then promptly pronounced it dead! OM!
He had already looked up the parts and found that they were no longer available because it was over 13 years old!!
He gave me the claim number and told me that he would turn it in as "un-repairable" and that the home warranty company would be in touch with to replace it.
On Tuesday of the next week they called and offered us one that was similar, but was missing some really key features.....like temperature controls for the dryer and the upgraded agitator....instead of just a stick in the middle of the washer. I had the high-end model with the fabric softener dispenser, hanging rack, shoe drying rack, etc etc, but the one they were offering was the same SIZE washer/dryer, but didn't have any of the up graded features. The did tell me that I needed to go to Sears.com or to a local Sears and take a look at the one they were offering to see if met our approval. And that we were welcome to take a credit of the price of the one that they were offering towards any other model that we preferred.
We went to Sears and the first thing we noticed was the agitator was VERY different! The one that they were offering wouldn't even AGITATE the clothes......I guess it was just there to tell you where the middle of your washer was!
Also, there was no temp selector on the dryer! GRRR!!!!
~hours later~
My new washer/dryer just got done with its first load of laundry! Now I have nice clean sheets to put on the bed!
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